Effective Date: 1st October 2023

Welcome to www.love18chocolate.com (the "Website"). At Love18 Chocolate ("we," "us," "our"), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Website.

1. Information We Collect:

  • Personal Information:

We may collect personal information, such as your name, email address, postal address, phone number, and other contact details when you register on our Website, place an order, subscribe to our newsletter, or engage in other activities on our site.

  • Non-Personal Information:

We may collect non-personal information about your visit to our Website, including your IP address, browser type, operating system, pages visited, and other usage statistics. This information is aggregated and used to improve the functionality and user experience of our Website.

2. How We Use Your Information:

  • To Process Transactions:

We use your personal information to process and fulfill your orders, communicate with you regarding your purchase, and provide customer support.

  • To Send Periodic Emails:

If you opt to subscribe to our newsletter, we may use your email address to send you information, updates, and promotional content related to our products.

  • To Improve Our Website:

We analyze non-personal information to understand how users interact with our Website and make improvements based on this data.

3. Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required or permitted by law.

4. Security:

We implement a variety of security measures to protect the confidentiality of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices:

You can choose to opt-out of receiving promotional emails from us by following the instructions in each email. Please note that even if you opt-out, you may still receive transactional emails related to your orders.

6. Changes to This Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review this Privacy Policy periodically for updates.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at sales@love18.cafe

Thank you for trusting Love18chocolate with your personal information.