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Goodbye Sales

Sales Period: 1st June 2022 - 31st August 2022

"The hardest thing is to say goodbye, especially if you didn't know it really was the very last one..."

🍫Dear chocolate lovers and angels, heartfelt thanks for all your love and support over the past 10 years. We will be closed temporarily from 1st Sep 2022 until further notice. 

This is also the very last offer for you, it will be happening from 1st June to 31st August 2022, and until then, it's time for us to say goodbye, also, we must let you know that, you are what keep us going.❤️

 

 

Q&A

Q. What about the 3 Month Subscription? Will I get my order for the following month?
  • As promised, we will surely fulfil ALL the 3 months subscription plan as per promoted. As our operation will continue, including our customer support.
Q. Will I still be able to use the RM100 voucher I bought previously? Will I be able to use the voucher I got from purchasing the 3 Months Subscription Box?
  • Yes, all vouchers issued from our system still valid until 31st August 2022. However, there are some storewide discount code may be disable, please reach out to our customer service if you face any challenges using the code.
Q. How much is the delivery charges?
  • For Klang Valley (West Malaysia) – RM9
  • For Outstation (West Malaysia) – RM12
  • For Kuching & Kota Kinabalu (East Malaysia)– RM30 Flat rate
  • For Singapore – RM40 Flat rate
  • For order above RM100 within West Malaysia – Free Delivery
Q. If I order today, when can I get it?
  • Due to the current logistic challenges in certain locations that are shortage of delivery workforce, we will try to fulfil your orders within 3 – 7 days for Klang Valley, and within 14 days for outstation. If there are any circumstances for delay, our customer service team will inform you upfront.
Q. Is it closed temporarily or permanently? And how bout the online fb store is it still available?
  • We will be closed temporarily from 1st Sep 2022 until further notice.
Q. Why are you closing down?
  • Economic factors
    • Uncertainty on delivery cost spike and lack of delivery manpower
    • Inflation rate causing instability in supplies and materials
  • Supply chain factors
    • Ingredients supplies interruption as majority of our ingredients are from Europe
    • Delivery delay due to shortage of cargo container from Europe
    • Rise of cost of delivery and ingredients and uncertainty from major importer towards ingredients cost
Q. I really love your chocolates, I'm your loyal customer, any way I can get your chococlates in future after you closed down?
    • We will surely make a come back with a better service, products quality and offering of range of products. We will keep you posted through our email newsletter, website and facebook updates.
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