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REFUND, EXCHANGE AND RETURN POLICY:
**** Please note that ANY changes may occur and will be informed during certain promotion period or under certain circumstances ****
At Love 18 chocolate, your satisfaction is our first priority. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience.
Our shipments are carefully inspected before leaving our production room.
But in the event, if only you received faulty products or your chocolates get mouldy within 1-2 weeks. We will immediately replace, exchange, or refund your order for you. Anytime, for any reason. It's that simple.
You can always reach us out through our customer service or email us at firstname.lastname@example.org :)