Shipping and Return

Shipping and Return

We provide Delivery within Klang Valley using logistic partner.
RM6 (KL, SELANGOR AREA *except certain out of coverage area)
RM8 (SEREMBAN, PENANG, JOHOR)  
(DELIVERY PRICE ABOVE IS ONLY LIMITED TO 1 (ONE )TRIP)
 
  1. Delivery Lead Time : Klang Valley (within 7 days), outstation (Seremban, Penang and Johor Bahru 7-14 days)
 (Please note that changes stated as below may occurred and will be informed during certain promotion period or under certain circumstances)
  1. The lead time included production, packaging and arrangement. Once it is ready to be delivered, it will be delivered within the leqad time and customer will receive it before 6PM.
  2. All orders will be delivered with ice pack in an aluminium bagto ensure the chocolate you received is fresh and in best tasting condition.
  3. We do not provide tracking number at the moment but you can always reach out to our FacebookInstagram or Whatsapp customer service to enquire regarding your order status.
  4. Refund, Exchange and Return Policy:
  • Refund process will take within 7 working days.
  • No refundor order cancellation on all sale and promotional products or issue for example on situations: change of mind, you just don't like the products, want to entitle for other promotion campaign or you have forgotten to insert discount code. But, we are willing to help on you on exchanging flavors of similar price products or change delivery or self pick up date.
  • The product(s) to be exchanged must be notified and returned to us within one weekof receiving it.
  • In all cases, products returned must be in theiroriginal condition, with its original packaging and receipt